PRIVACY AND PERSONAL DATA POLICY
FOR EACH USER AND VISITOR OF THE WEBSITE, AS WELL AS FOR THIRD PARTIES / CLIENTS OF THE COMPANY

A – Personal Data

The company HEALTHCODE IKE (hereinafter the “Company”), fully respecting Greek and EU legislation governing Personal Data, takes all necessary measures and employs appropriate technology to ensure the highest possible level of protection for the personal data of users of this website.

We are committed to taking every appropriate measure designed to safeguard your personal information and protect our information systems. Our technical, administrative, and physical procedures are developed and reviewed to protect your personal information from accidental, unlawful, or unauthorized loss, access, disclosure, use, modification, or destruction. However, it should be noted that no website, information system, or data transmission over the Internet or any other public network can be guaranteed as 100% secure.

This Privacy Policy (together with the Terms of Use, Cookie Policy, Competition and Promotional Terms, and any other related documents referenced herein) sets out the basis on which the Company will process the personal data provided by the user or collected from the user while browsing or using any of the Company’s commercial websites, unless specific terms are otherwise provided for a particular site.

Please read these documents carefully to understand our approach and practices regarding your personal data. By providing your personal information, you acknowledge that you accept these policies and practices and consent to their collection and processing. Therefore, any user who uses the website is deemed to agree with the following terms and conditions. If a user does not agree, they must refrain from using it.

Categories of Information Collected

We collect three categories of information from users when using our website (and, generally, our commercial websites):

  1. Information provided by the user

  2. Information collected automatically

  3. Information collected from other sources

These types of information may be combined. Specifically, the Company may collect through its website some or all of the following personal data:
Name, surname, username, password, email address, postal address, telephone number, age, and gender — as entered by users to access certain services.

The data that may be collected and processed include, indicatively:

  • Account information, such as username or password (or any identifier) used to access the site or its services.

  • Profile information, including preferred products/services, visit times, usage frequency, sections visited, or products preferred.

  • Other personal information freely provided by the user during interaction or communication with us.

In specific cases, users may create an individual account or register to access certain privileges (e.g., participation in contests or events, loyalty points, exclusive offers, or product updates).

Only individuals over 18 years of age with full legal capacity may register or create an account. Registration implies acceptance of these privacy and data protection terms, as well as the terms of any relevant programs or promotional actions. Accounts are strictly personal and non-transferable.

Users may terminate their participation or request deletion of their account and related data by following the website’s specific instructions or by contacting the company directly via email.

Data Processing and Purpose

We process and use your personal data — provided by you and with your explicit consent — solely for the purposes of the website’s functions, including:

  • Sending newsletters about products, services, news, offers, contests, and promotions of HEALTHCODE IKE.

  • Allowing navigation and personalized user experience.

  • Executing orders placed through the website, including communication, billing, and internal record-keeping.

  • Improving our business activities, products, services, and promotional efforts.

  • Sending promotional messages and offers related to HEALTHCODE IKE via email.

Your personal data is handled confidentially and is not sold, leased, or disclosed to third parties, except:

  • to authorized persons or entities mentioned in the following paragraph,

  • or where required by law, judicial order, or regulatory authority.

We may share personal data with:

  • Suppliers and service providers (e.g., website development, payment processors, courier services).

  • Auditors and professional advisors (e.g., banks, lawyers, accountants).

  • Government and regulatory authorities as required by law.

If third parties (e.g., IT maintenance or promotional partners) gain access to data, HEALTHCODE IKE ensures their confidentiality through contractual commitments and supervision.

Users may withdraw consent or unsubscribe (opt-out) from communications at any time, either via unsubscribe links in emails, by phone at (+30) 210 9408880, or via email at info@healthcode.gr